In the Riverwalk Center

515 E Mill St
Plymouth, WI 53073

(920) 893-5131
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515 E Mill St, , Plymouth, WI 53073

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Patient Education

Dear Loyal Patients,

We are contacting you to inform you that one of our patients has tested positive for the Coronavirus. The virus was NOT contracted from our office. A patient had recently returned from outside of the U.S. and had an appointment on March 10, 2020. They were unaware of their health status during their appointment but became symptomatic several days later and tested positive for COVID-19. The patient informed us on March 14, 2020.

Please know that, as always, all disinfection, sterilization and hygienic protocols were followed by all our staff. The chance of transmission to you as a patient is very low. The Department of Health recommends that only the five staff members who were in direct care of the patient self-quarantine for fourteen days. The balance of our staff and patients are at very low risk of being exposed. Please be reassured that NONE of our staff has tested positive to COVID-19. Therefore, our office is not required to stop treating patients. However, your health and well-being are paramount to us, so 
we have decided to voluntarily close our office to emergency-only-treatment until March 24, 2020. The exposure to our office is unfortunate and random, however, our reaction to this situation is dictated by our absolute dedication to you and your health. Prior to resuming patient care, the entire office and clinical areas will be deep-cleaned and sanitized.

We will be contacting those needing to be rescheduled as soon as possible.
 For emergency treatment, please contact us at (920) 815-0870. Thank you for your understanding. We hope that you and your loved ones remain healthy. As a practice, city, state, country, and world we will work together to endure this pandemic.

All of us at Joseph & Joseph Dental, LLC



From American Dental Association website:

Infection control procedures are actions taken in health care settings to prevent the spread of disease. The Centers for Disease Control and Prevention has recommendations for dental office infection control. Your dentist cares about your safety and works hard to prevent the spread of infection. Before you enter the examining room, all surfaces, such as the dental chair, dental light, drawer handles and countertops, have been cleaned and disinfected. Offices may cover some equipment with protective covers, which are replaced after each patient.

Non-disposable items like the dental tools are cleaned and sterilized between patients. Disposable dental tools and needles are never reused. Infection control precautions also require all dental staff involved in patient care to use appropriate protective equipment such as gloves, masks, gowns and eyewear when needed. After each patient, disposable gloves and masks are thrown away. Before seeing the next patient, everyone on the treatment team washes their hands and put on a new pair of gloves.

Your well-being is important to your dentist and dental staff. That’s why infection control procedures are in place at your dental office.

What about the new coronavirus?

With so many news stories, it’s understandable to be concerned about the new coronavirus that causes COVID-19. Please know that the precautions your dentist already takes every day to prevent the spread of infection in his or her practice also helps prevent the spread of COVID-19.

If you are ill with flu-like symptoms, you should reschedule your appointment.

If you or someone you are in close contact with have recently traveled to one of the countries with large outbreaks of COVID-19 (China, Italy, Iran, South Korea) or if you have been exposed to someone else who was diagnosed with COVID-19 or who was quarantined as a precaution, wait 14 days until you see your dentist to make sure you have not caught the coronavirus. 

If you are healthy, there’s no need to cancel your regularly scheduled dental appointment.

It’s important to know that the majority of people infected with the coronavirus experience flu-like symptoms and then recover. Most people do not develop serious respiratory complications. 

Those most at risk of becoming seriously ill are elderly people and those with underlying medical conditions such as diabetes and kidney disease, among others. Children, thus far, have been largely unaffected.

Here are a few things you can do on your own to help keep yourself and those around you healthy:

  • Wash your hands frequently, or use a hand sanitizer with at least 60 percent ethyl alcohol.
  • Avoid touching your face, eyes or nose to reduce the spread of germs.
  • Cover your cough or sneeze with your elbow. Infections like the coronavirus spread through the tiny droplets in coughs and sneezes.
  • Stay home if you feel sick. If you have flu-like symptoms or otherwise feel unwell, stay home and rest. Call your dentist to reschedule your appointment for a later date. This will reduce the risk of spreading your illness.

Visit the CDC’s website for the latest information on COVID-19.